Optimising the interplay of data, systems, processes and people to support business scaling and automation
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A systematic and efficient way of working not only ensures quality but also enables scalability. When processes and responsibilities are clear, guidelines are in place, and operational information is well organised, efficiency is maintained even as volumes and staff numbers grow. By structuring the data handled in processes and ERP systems, a foundation is created for automation and system integrations.
Often, companies develop processes and operating models that work well with the current team and volumes. However, as volumes grow, new members join the team, and operations expand into new countries, it can become clear that the existing ways of working no longer meet the needs. Onboarding new employees may become burdensome, and the overall operation difficult to manage. Working methods might be too inconsistent, there may be too many manual steps, and quality errors may increase. Although volumes would justify automation, the data being handled is too fragmented. The core idea of systematisation is to identify such growth-inhibiting factors, enable repeatability, improve quality, and create a foundation for automation. At the same time, it enhances employee satisfaction and allows skills to be used more productively.
System integration and the automation of data-intensive processes require structured data that flows seamlessly from one system to another without the need for manual handling or copying. Uniform structures enable smooth reporting in environments where data is gathered from multiple sources and combined within a single system, for example, into profit and loss statements by cost centres or BI reports. Systematisation is a prerequisite for the effective use of systems and automation.
Financial administration and accounting record the financial transactions that originate from operational activities. Such transactions include, for example, deliveries of goods or services, inventory movements, purchase and sales invoices, payment transactions, returns, as well as staff salaries, travel and expense claims, holidays, and absences. Customer information, quotations, and sales orders entered into the CRM system also impact financial administration, as subsequent financial transactions are usually based on them. Sales and purchase transactions always involve tax events that must be recorded and reported in accordance with local regulations.
When any operational process is automated and systems are integrated, the effects on financial administration and accounting must always be considered. This ensures that accounting and reporting can continue to be conducted legally and efficiently, without automation and integration inadvertently increasing the administrative workload.
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